Terms and Conditions

These Terms constitute a legally binding agreement between you and the Company. Your use of the Platform constitutes your unconditional acceptance of these Terms, our Privacy Policy, and any other policies published on the Platform.

By using this Platform, you represent and warrant that:

The Company reserves the right to modify, update, or replace these Terms at any time without prior notice. The revised Terms will be posted on the Platform with an updated 'Last Updated' date. Continued use of the Platform after any modification constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

Eventmhub.com is a B2B (Business-to-Business) online marketplace and intermediary platform as defined under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 under the Information Technology Act, 2000. The Company acts solely as a technology platform that facilitates connections between Sellers and Buyers of event material. The Company is NOT a party to any transaction, agreement, or deal concluded between Users.

The Platform operates on a subscription-based revenue model. The Company does not charge any commission, brokerage, or transaction fee on deals or sales made between Sellers and Buyers. The Company has no role in, knowledge of, or control over the pricing, negotiation, payment terms, or execution of any transaction between Users.

The Company does not verify, guarantee, authenticate, or take responsibility for the quality, quantity, price, legality, safety, authenticity, or fitness of any event material listed on the Platform. All transactions are strictly between the Seller and the Buyer at their own risk and discretion.

The Platform is a listing and enquiry platform only. It does not facilitate auctions, reverse auctions, bidding, or any automated price discovery mechanism. All pricing and negotiations happen directly between the Seller and Buyer outside the Platform.

It is strongly recommended that all Buyers:

To access full features of the Platform, Users must create an account by providing accurate, complete, and current information including business name, contact details, city, business type, and a valid email address and mobile number.

You agree to:

Each business entity or individual may maintain only one active account on the Platform. Creating duplicate accounts to circumvent subscription limits, penalties, or bans is strictly prohibited and grounds for immediate termination.

The Company reserves the right to suspend, restrict, or permanently terminate any account at its sole discretion, with or without notice, for reasons including but not limited to: violation of these Terms, fraudulent activity, abuse of the Platform, uploading prohibited content, or any conduct deemed harmful to other Users or the Platform.

User accounts are personal and non-transferable. You may not sell, transfer, assign, or sub-license your account or any rights thereunder to any third party.

Users may upgrade their subscription plan at any time. Upgrade charges will be prorated for the remaining billing period. Downgrades take effect from the next billing cycle. Downgrading may result in loss of access to features and listings that exceed the lower plan's limits.

The Platform may offer additional paid services including Listing Spotlight, Homepage Banner, Verified Badge, Catalogue Design, and WhatsApp Broadcast services. These are governed by the same payment and refund terms above unless separately specified.

Failure to pay subscription fees on the due date will result in automatic downgrade to the free Starter plan or suspension of the account. The Company reserves the right to remove listings and restrict access until outstanding dues are cleared.

Only registered businesses, proprietorships, partnerships, LLPs, or companies operating in India and dealing in event material may register as Sellers. The Company reserves the right to verify business credentials before approving Seller accounts.

Sellers are solely responsible for the accuracy, completeness, and legality of their Listings. Each Listing must include:

The following categories of listings are strictly prohibited on the Platform:

Sellers set their own prices independently. The Company does not mandate, regulate, or suggest prices. Any price displayed on the Platform is solely the Seller's determination and may be negotiated directly between the Seller and the Buyer.

Sellers agree to:

The Company reserves the right to remove, reject, edit, or delist any Listing at its sole discretion without notice if it violates these Terms, is found to be fraudulent, misleading, or inappropriate, or if a complaint is received from another User.

Buyers are solely responsible for conducting their own due diligence before transacting with any Seller. The Company strongly recommends that Buyers:

Buyer contact details of Sellers obtained through the Platform must be used only for legitimate business enquiries. Buyers must not use Seller data for spam, marketing, solicitation, or any purpose unrelated to the genuine procurement of event material listed on the Platform.

Buyers must submit genuine enquiries only. Submitting fake enquiries, testing the system with fictitious requests, or using enquiry forms for non-procurement purposes is prohibited.

All intellectual property on the Platform including but not limited to the EMH brand name, logo, trademark, trade name, website design, interface layout, proprietary software, databases, and all original content created by the Company is the exclusive property of Event Material Hub Pvt. Ltd. and is protected under the Trade Marks Act, 1999, the Copyright Act, 1957, and other applicable Indian IP laws. No User may copy, reproduce, distribute, modify, display, or create derivative works of any Company IP without prior written consent.

By uploading any Content (listings, images, descriptions, logos, videos) to the Platform, you grant the Company a non-exclusive, royalty-free, worldwide, perpetual license to use, host, display, distribute, reproduce, and adapt your Content solely for the purposes of operating and promoting the Platform. This license does not transfer ownership of your Content to the Company.

You represent and warrant that:

If you believe that any Content on the Platform infringes your intellectual property rights, please send a written notice to info@eventmhub.com with full details of the alleged infringement. The Company will evaluate and respond to such requests within a reasonable timeframe as per applicable law.

The Platform is provided on an 'AS IS' and 'AS AVAILABLE' basis without any warranty of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or continuous availability.

The Company makes no warranty or representation regarding: (a) the accuracy, truthfulness, completeness, or reliability of any Listing or User Content; (b) the quality, physical condition, safety, or fitness for use of any event material listed — whether described as new or used; (c) the identity, creditworthiness, or legal standing of any Seller or Buyer; (d) the ability of any Seller to complete a transaction or deliver material; (e) the ability of any Buyer to make payment; or (f) the delivery, logistics, transit safety, or post-deal execution of any transaction. Please refer to Section 3.5 which contains the full disclaimer on delivery and material condition. That Section forms an integral part of these Disclaimers.

The Company does not guarantee that the Platform will be available continuously, uninterrupted, error-free, or free from viruses or harmful components. Scheduled and unscheduled downtime may occur. The Company shall not be liable for any loss arising from Platform unavailability.

The Platform may contain links to third-party websites, payment gateways, or services. The Company has no control over such third-party services and is not responsible for their content, privacy practices, or terms.

To the maximum extent permitted by applicable Indian law, the Company, its directors, officers, employees, partners, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to:

In any event, the Company's total aggregate liability to any User for all claims arising under or related to these Terms shall not exceed the total amount of subscription fees paid by that User to the Company in the twelve (12) months immediately preceding the claim.

You acknowledge that the limitations of liability in this Section 11 reflect a reasonable allocation of risk and form an essential basis of the bargain between you and the Company. The Platform would not be provided without such limitations.

The Company is not a party to any dispute between Sellers and Buyers. All disputes related to product quality, payment, delivery, transaction terms, or any matter arising out of a deal must be resolved directly between the parties concerned.

If a User engages in fraudulent, abusive, or illegal conduct on the Platform, other affected Users may report such conduct to the Company's Grievance Officer. The Company will investigate reported complaints and may suspend or terminate accounts involved in verified misconduct. However, the Company does not have the authority or obligation to adjudicate financial disputes or compel any party to perform or compensate.

Any dispute between a User and the Company regarding subscription charges, account access, or Platform policies shall first be addressed through the Company's grievance mechanism (Section 17 below). If unresolved, such disputes shall be subject to arbitration as set out in Section 18.

Users may terminate their account at any time by submitting a written request to support@eventmhub.com. Account termination does not entitle the User to any refund of subscription fees already paid. All Listings will be removed from the Platform upon account termination.

The Company may terminate or suspend any User account immediately and without notice for:

Upon termination: (a) all licenses granted to you under these Terms will immediately cease; (b) all your Listings will be removed; (c) your access to the Platform will be disabled; (d) any pending subscription period will be forfeited without refund; (e) provisions that by their nature should survive termination (including Sections 9, 10, 11, 12, 18, 19) shall continue to apply.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Any dispute, controversy, or claim arising out of or relating to these Terms or the Platform, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The arbitration shall be conducted by a sole arbitrator mutually appointed by the parties. The seat of arbitration shall be Jaipur, Rajasthan, India. The language of arbitration shall be English.

Subject to the arbitration clause above, the courts at Jaipur, India shall have exclusive jurisdiction over any matter that is not subject to arbitration under these Terms.

These Terms, together with the Privacy Policy and any other policies incorporated herein, constitute the entire agreement between you and the Company regarding the Platform and supersede all prior or contemporaneous understandings.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

The Company's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to in writing by the Company.

The Company may assign or transfer its rights and obligations under these Terms to any affiliate or successor entity without your consent. You may not assign your rights or obligations under these Terms without the prior written consent of the Company.

Section headings in these Terms are for convenience only and have no legal or contractual effect.